CLIENT NEEDS:
A telecommunications company operating in 100 markets had outsourced its talent
acquisition to centralized recruitment for metro and remote locations since 2014.
However, the company’s rapid growth accelerated the need for high-volume sales,
customer care, and professional hiring to be tailored to the specific needs of each market.
AXIOM PATH SOLUTION:
Axiom Path offered the client a flexible Recruitment Process Outsourcing (RPO) solution
to manage recruitment goals and provide alignment in all 100 markets. We provided
sensitive, high-touch service in all facets of the talent acquisition process—recruitment
marketing, sourcing, screening, onboarding, and reporting.
Key areas of support included IT, Accounting/Finance, HR, and Customer Service.
MEASURABLE OUTCOMES:
Axiom Path helped the telecommunications client achieve the following measurable
outcomes:
- Increased the field-class fill rate from 80% to 98%
- Improved the interview-to-hire ratio from 4:1 to 2:1
- Stabilized the time to fill to 45 days from 68 days
- Maintained cost-per hire despite the 104% scope expansion to 2,000+ placements in four years
